How train-the-trainer education spreads enterprise systems knowledge

Move knowledge beyond the first expert

When only a few specialists understand a system, other teams depend on their availability. A train-the-trainer approach prepares people to teach colleagues and partners, extending the reach of the original instruction. Rohan Hall taught PeopleSoft train-the-trainer programs as well as courses for implementation partners and enterprise customers, including IBM, KPMG, Deloitte & Touche and Accenture.

Give trainers material they can use again

Preparing trainers is only part of the work. Courses and curriculum give them material to teach from rather than leaving every explanation with one expert. Hall helped develop and write curriculum and courses for PeopleSoft manufacturing and related enterprise systems. His work included PeopleSoft’s curriculum group and its manufacturing release and education ecosystem.

Connect system instruction to business processes

Enterprise systems learning is more useful when people can relate it to the work the system supports. For ERP teams, that may mean understanding processes across finance, supply chain and manufacturing, alongside integration and transformation. Training leaders can use those process areas to identify what local trainers need to explain and where specialist input is still needed.

Make the knowledge useful beyond a single course

The broader goal is to turn expertise into learning and organizational capability that can be shared. Courses and content offer ways to carry existing knowledge forward; AI-powered learning and business systems are another area of this knowledge-activation work. For a train-the-trainer program, the practical starting point is to identify the knowledge people repeatedly need, then give trainers material they can teach and keep up to date.

Frequently asked questions

Does train-the-trainer education replace enterprise systems specialists?

No. It helps more people learn and teach recurring material, while specialists remain important for questions that need their expertise.

What PeopleSoft education experience informs this approach?

Rohan Hall taught PeopleSoft courses and train-the-trainer programs and helped develop curriculum for PeopleSoft manufacturing and related enterprise systems.

Where should an enterprise training leader start?

Start with the processes people need to understand, the questions that repeatedly reach specialists, and the course material trainers will need to answer those questions consistently.